The company focuses on the underground mining machinery market and is one of the few enterprises in the industry that truly possesses the comprehensive service capabilities of "five-in-one" (sales, maintenance, modification, application technology training, leasing, and operation) for underground mining machinery. The company boasts a highly skilled technical team with strong theoretical and practical expertise; its core technical personnel are all top professors in the industry, possessing over 30 years of experience in the maintenance, modification, and management of underground engineering equipment.
Do you offer a warranty for your product?
Yes. We offer different warranties for different products, covering all manufacturing defects in materials and workmanship. The longest warranty period is 6 months from the shipment date.
How is your quality control?
We have our own experienced quality control system. Every order undergoes rigorous inspection and testing before shipment.
What is your delivery time?
Inventory products are delivered within 1-3 days; regular delivery is available within 2-3 weeks.
Our after-sales service
(1) Our sales team will answer your questions within 24 hours (including holidays). (2) Technical support is available at any time. (3) Once a fault is confirmed to be caused by the quality of our products, it will be replaced free of charge.
